FOR RETAILERS
Some of your suppliers run EDI. Others use email, spreadsheets or a portal for parts of the process, and that includes some of your largest vendors. The SPICE™ Supply Chain Collaboration Platform brings every one of them into the same governed procure-to-pay process, connected to your ERP and held to your retail EDI specs.
THE CHALLENGES
Your supply chain is your customer experience. A missing confirmation becomes a late delivery. A bad ASN becomes a receiving delay. A mismatched invoice becomes a chargeback dispute. Shoppers only see the empty shelf.
EDI suppliers follow one workflow, non-EDI suppliers another. Everyone else follows several, run by email and spreadsheet.
Incomplete or incorrect supplier product data delays new items and flows through to POs, ASNs and invoices that don’t match, slowing receiving and piling up exceptions.
Merchandising, AP, supply chain and EDI teams spend hours chasing suppliers for tests, documents and product data.
HOW SPICE™ HELPS
SPICE™ runs the complete P2P lifecycle for every supplier: purchase order, acknowledgement, change, shipment, receipt and invoice. Each step is validated against your rules and linked to the steps before it, whatever process the supplier uses.
WHAT’S CREATING FRICTION?
WHO IT AFFECTS
HOW SPICE™ HELPS
SOLUTIONS
WHAT’S CREATING FRICTION?
Suppliers without EDI work by email, portal and spreadsheet.
WHO IT AFFECTS
Merchandising, buying and vendor operations chase suppliers by hand. The VP IT / CIO and Director of Integration carry the cost of supporting parallel processes.
HOW SPICE™ HELPS
Non-EDI and hybrid suppliers confirm orders, respond to changes, build ASNs and submit invoices in a guided workspace that follows your rules.
WHAT’S CREATING FRICTION?
Some suppliers will only ever email a PDF or spreadsheet.
WHO IT AFFECTS
Order processing and accounts payable rekey documents and fix errors.
HOW SPICE™ HELPS
Emailed documents are read, validated against the original order and your masters, and entered into the same process as EDI.
WHAT’S CREATING FRICTION?
EDI supplier onboarding and testing is slow and manual.
WHO IT AFFECTS
Vendor compliance and EDI teams prepare tests and explain failures, one supplier at a time.
HOW SPICE™ HELPS
Suppliers test and certify against your retail EDI specifications on their own. A managed team handles outreach, rollout and 24/7 support.
WHAT’S CREATING FRICTION?
New item setup runs on spreadsheets and email.
WHO IT AFFECTS
Merchandising, item setup and e-commerce teams chase missing attributes before products can sell.
HOW SPICE™ HELPS
Suppliers submit product data through one governed path. It’s validated, corrected and approved before it reaches your ERP.
WHAT’S CREATING FRICTION?
Nobody sees where an order stands until something breaks.
WHO IT AFFECTS
Supply chain, inventory and replenishment, plus AP handling invoice disputes. Owned by the VP Supply Chain.
HOW SPICE™ HELPS
Every order, ASN, receipt and invoice links into one lifecycle. Missing acknowledgements and late ASNs are flagged early.
The result:
Faster supplier onboarding · Faster new item setup · Cleaner receiving · Fewer chargeback and invoice disputes
FROM AUDIENCE TO OPERATING MODEL
SPICE™ doesn’t just give suppliers a place to log in. Depending on your needs, our onboarding team invites them, explains your requirements, guides their testing and supports them after go-live. Your merchandising, AP, supply chain and EDI teams step in only when their judgement is needed.
Bring every supplier into one governed process first, starting with the ones creating the most manual work.
Connect carriers and warehouses next, so inbound shipments and receiving are visible before goods arrive.
Every SPICE™ product runs on the same native middleware. Added products plug into what you already run.
When Companies Turn to SPICE™
New IT leadership · A vendor compliance mandate · A cost reduction initiative · An ERP change
PROVEN IN THE REAL WORLD
SPICE™ supports demanding supply chains in manufacturing, retail and distribution.
Tens-of-thousands of trading partners connected · $15B+ in transactions annually
Live in 90 days, compared with the 12+ months an enterprise rollout would take.
“Exceptional integrations, fast support, unmatched value.” Harry Rosen CIO, G2 review
ONE ACCOUNTABLE TEAM
We work alongside your team, running onboarding for you or training your team to do it. Either way, we’re with you from setup to rollout, providing ongoing support so every trading partner starts smoothly and your customers get a better experience.
Our global team is on call around the clock for technical and business issues alike, from connections and mapping to orders, ASNs and invoices.
Strategic guidance to eliminate operational complexity and future-proof your trading partner ecosystem across suppliers and customers.
Deep integration expertise in platforms like IBM Sterling and Boomi to keep your B2B transactions moving seamlessly.
Implementation and support for Microsoft Dynamics, SAP, NetSuite, and more to ensure your ERP and trading partners stay perfectly in sync.
Screened, on-demand technical talent, from EDI and ERP specialists to solution architects, available for contract, permanent, or project-based placement.
CONNECT MORE OF YOUR BUSINESS
From purchase order to invoice, EDI or not. Let’s map your supplier base.
