FOR DISTRIBUTORS
You buy from manufacturers, sell to businesses and coordinate the shipments in between. Most distributors end up with a supplier system, an e-commerce system and a logistics system that don’t talk to each other. The SPICE™ Supply Chain Collaboration Platform runs all three on one platform, so you rekey less, see every order end to end and only promise customers what your suppliers can deliver.
THE CHALLENGES
You sit in the middle, and your customers feel every break in the chain.
When supplier data, customer orders and shipment updates live in different systems, the result is slow item setup, rekeyed orders, late deliveries and invoice disputes.
Some trade on EDI. Many still email purchase orders, confirm by phone and invoice by PDF, leaving your team keying data by hand on both sides.
Every manufacturer sends item data in a different format, so new products reach your catalog late, and incomplete records turn into order errors on both the buying and selling side.
Each new supplier, customer or product line brings another format and another manual touchpoint.
HOW SPICE™ HELPS
SPICE™ runs procure-to-pay and order-to-cash as matched lanes. The item a supplier sets up in SPICE Catalog™ is the item your customer orders in SPICE Trade™. The shipment your supplier confirms is the one your customer tracks. Logistics connects both.
WHAT’S CREATING FRICTION?
WHO IT AFFECTS
HOW SPICE™ HELPS
SOLUTIONS
WHAT’S CREATING FRICTION?
New items take too long to reach your catalog.
WHO IT AFFECTS
Product data, purchasing and e-commerce teams chase suppliers for missing attributes.
HOW SPICE™ HELPS
Suppliers submit product data through one governed path. Approved records feed your ERP and your customer-facing catalog.
WHAT’S CREATING FRICTION?
Customer orders arrive by email, phone and PDF.
WHO IT AFFECTS
Sales, customer service and order management rekey orders and answer status calls.
HOW SPICE™ HELPS
Non-EDI customers order online with account-specific pricing. Emailed orders are digitized and validated into the same O2C process.
WHAT’S CREATING FRICTION?
Supplier confirmations and invoices don’t match the order.
WHO IT AFFECTS
Procurement and accounts payable reconcile by hand and settle disputes. Owned by the VP Operations / Supply Chain.
HOW SPICE™ HELPS
Every supplier, EDI or not, works in one governed P2P process from PO to invoice.
WHAT’S CREATING FRICTION?
You can’t see shipments moving between suppliers and customers.
WHO IT AFFECTS
Warehouse, logistics and customer service teams, plus the VP IT / CIO maintaining the connections.
HOW SPICE™ HELPS
Carrier and warehouse events link to the orders they fulfil. Late or missing updates are flagged before a customer asks.
WHAT’S CREATING FRICTION?
Onboarding new trading partners doesn’t scale.
WHO IT AFFECTS
EDI and integration teams absorb the testing and setup.
HOW SPICE™ HELPS
Suppliers and customers test against your EDI standards on their own, with a managed team for rollout and 24/7 support.
The result:
Faster item introduction · Less manual order entry · Better shipment visibility · Fewer invoice disputes
CONNECTED BY DESIGN
Distributors often need P2P and O2C at once, with logistics underneath. SPICE™ lets you start with whichever side hurts most, then connect the rest on the same platform, without replacing your ERP.
Begin with the process creating the most friction. No all-or-nothing rollout, and no rip-and-replace of your ERP.
Product, order and shipment data flow between the supplier and customer lanes instead of living in separate systems.
Add modules as you grow. Each one works with the rest through the same native middleware.
When Companies Turn to SPICE™
ERP migration · Digital transformation · Trading partner network expansion
PROVEN IN THE REAL WORLD
SPICE™ supports demanding supply chains in manufacturing, retail and distribution.
Tens-of-thousands of trading partners connected · $15B+ in transactions annually
Live in 90 days, compared with the 12+ months an enterprise rollout would take.
“Exceptional integrations, fast support, unmatched value.” Harry Rosen CIO, G2 review
ONE ACCOUNTABLE TEAM
We work alongside your team, running onboarding for you or training your team to do it. Either way, we’re with you from setup to rollout, providing ongoing support so every trading partner starts smoothly and your customers get a better experience.
Our global team is on call around the clock for technical and business issues alike, from connections and mapping to orders, ASNs and invoices.
Strategic guidance to eliminate operational complexity and future-proof your trading partner ecosystem across suppliers and customers.
Deep integration expertise in platforms like IBM Sterling and Boomi to keep your B2B transactions moving seamlessly.
Implementation and support for Microsoft Dynamics, SAP, NetSuite, and more to ensure your ERP and trading partners stay perfectly in sync.
Screened, on-demand technical talent, from EDI and ERP specialists to solution architects, available for contract, permanent, or project-based placement.
CONNECT MORE OF YOUR BUSINESS
Suppliers, customers and logistics, sharing the same data. Start where it hurts most.
