AI-ASSISTED TRANSACTION DIGITIZATION

Keep the transaction digital, even when the document isn't.

SPICE Digital Document Service™ (DDS™) turns the PDFs, emails and spreadsheets trading partners still send into validated transactions. Each one joins the same procure-to-pay or order-to-cash process as your EDI and portal traffic, connected to the order it belongs to.

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SPICE Digital Document Service™ (DDS™)

THE CHALLENGE

Every emailed document breaks the process you worked to automate.

You’ve invested in EDI and APIs, yet many trading partners still send orders, acknowledgements and invoices as PDFs and spreadsheets. Each one drops out of the automated flow and onto someone’s desk.

MANUAL ENTRY SLOWS EVERYTHING DOWN

Documents get typed in by hand, delaying orders, shipments and invoices and adding errors your EDI channel never sees.

TWO CHANNELS, TWO PROCESSES

EDI follows one workflow. Documents follow another, maintained separately by order management, customer service and AP.

STATUS DISAPPEARS IN THE INBOX

While a document sits in a queue, no one can see where the transaction stands, so the emails and calls start.

EXTRACTION ALONE ISN'T ENOUGH

OCR and document-AI tools pull fields from a page, then stop. Validation, context and the rest of the process are still yours to build.

WHAT SPICE DIGITAL DOCUMENT SERVICE™ DOES

Turn every document into a connected business transaction.

SPICE Digital Document Service™ is all about AI-assisted transaction digitization: it reads each document, validates the data against your master data, the original order and your business rules, and delivers an ERP-ready transaction linked to the right order. The document becomes a business event in the same P2P or O2C process as everything else. SPICE™ digitizes the process, not just the document.

Every document is matched to its order and validated before it reaches your ERP, so a PDF is handled like a transaction that arrived by EDI.

CORE FEATURES

Go from inbox to finished transaction.

DDS™ handles the whole path, so document-based trading partners follow the same rules as everyone else.

SPICE DIGITAL DOCUMENT SERVICE™ FEATURE	WHAT IT DOES & HOW IT HELPS
Multi-Channel Intake	Receives PDFs, spreadsheets, CSVs and other files by email, SFTP and related channels, at any stage of P2P or O2C.
AI-Assisted Extraction	Identifies each document and extracts its transaction data into a standard structure, so nothing needs rekeying.
Business-Rule Validation	Checks required fields, then validates against customer, supplier, ship-to and item masters, the original order and your rules.
Trading Partner Context	Configured and trained for each trading partner’s documents, and tested before go-live.
Transaction Matching	Links each acknowledgement, shipment notice or invoice to the order and lifecycle it belongs to.
Transformation & Delivery	Converts validated data into EDI, XML, IDoc, JSON or your required format and delivers it through AS2, SFTP, APIs or your B2B environment.
Exception Handling	Routes documents that need correction or review through a controlled resolution process instead of an inbox.
Continued Collaboration	Status, changes, shipments and invoices continue in SPICE Trade™ or SPICE Web OMS™ on web and mobile.
SpicY™ AI	Built in, not bolted on. SpicY™ reads each incoming document and extracts the details that matter, such as PO number, buyer, ship-to, items, quantities, prices and requested dates, then hands them to SPICE™ for validation and transformation. It runs inside the service. There’s no chatbot to learn.

Why We’re Different

HOW SPICE DIGITAL DOCUMENT SERVICE™ WORKS

Ingest, extract, validate, resolve, continue.

SPICE™ configures your business rules and trains DDS™ for each document-based trading partner. The service is designed to run without touch, with exceptions routed for controlled review. Your ERP stays the system of record throughout.

INGEST AND EXTRACT

A document arrives by email or another channel. SpicY™ identifies it and extracts its contents into structured data.

VALIDATE AND MATCH

DDS™ checks the data against your rules and masters and matches it to the correct order or invoice.

RESOLVE

Anything that doesn’t pass goes to a controlled review, not back into an inbox.

DELIVER AND CONTINUE

An ERP-ready transaction is delivered, and the trading partner continues in SPICE Trade™ or SPICE Web OMS™ with full status.

PROVEN IN THE REAL WORLD

Complex supply chains. Real results.

SPICE™ supports demanding supply chains in manufacturing, retail and distribution.

Tens-of-thousands of trading partners connected · $15B+ in transactions annually

Speed to Market

Live in 90 days, compared with the 12+ months an enterprise rollout would take.

Customer Experience + Support

“Exceptional integrations, fast support, unmatched value.” Harry Rosen CIO, G2 review

Explore Whitepapers & Case Studies

HOW IT CONNECTS

Adds document-based trading partners to the process you already run.

DDS™ is a channel within the SPICE™ platform, not a separate system. It feeds the same ERP as your EDI and API transactions.

YOUR SYSTEMS

Delivers validated transactions to your ERP through AS2, SFTP, APIs or your existing B2B integration.

YOUR TRADING PARTNERS

Customers, suppliers and logistics providers keep sending documents the way they do today. No EDI or API project required on their side.

THE REST OF SPICE™

SPICE™ native middleware handles transformation. SPICE Trade™ and SPICE Web OMS™ carry the transaction forward. SPICE Insight™ tracks it alongside every other channel. SPICE Catalog™ validates item data.

SPICE Digital Document Service™ is one part of a connected platform.

DDS™ keeps document-based trading partners in the digital process. Add managed integration, supplier and customer workspaces, certification, product data and visibility as you need them.

SPICE™ PLaTFORM