PRODUCT DATA ONBOARDING
Every order, receipt and online listing depends on the item data behind it. The SPICE™ Supply Chain Collaboration Platform gives your suppliers one governed way to submit product information, then validates, corrects, approves and synchronizes it with your ERP, PIM and commerce systems. New items go live complete, and stay accurate as suppliers update them.
THE CHALLENGE
01
EDI, spreadsheets, data pools, portals or nothing digital at all. Your team pulls it together by hand.
02
Standard data rarely includes your internal classifications, buyer-specific details or e-commerce content, so your team chases them over email.
03
Every attribute has to land in the right department, class, category and field. Doing that line by line doesn’t scale across thousands of SKUs.
04
Merchandising can’t see which submissions are complete, which are stuck and which supplier owes what.
05
A wrong unit of measure or missing identifier becomes a rejected order, a receiving problem or an inaccurate listing, long after setup.
HOW SPICE™ HELPS
SPICE iKompli™ and SPICE Connect™ pair self-service testing with managed onboarding, for suppliers and customers alike. SpicY™ AI helps trading partners understand and fix errors as they test, and our 24/7 team supports them through go-live and beyond.
WHAT’S CREATING FRICTION?
WHO IT AFFECTS
HOW SPICE™ HELPS
PRODUCTS THAT CAN HELP
WHAT’S CREATING FRICTION?
Suppliers submit product data in different ways.
WHO IT AFFECTS
Suppliers, supplier onboarding and item setup teams.
HOW SPICE™ HELPS
One governed process accepts EDI 832, APIs, data pools, files, spreadsheets and web forms.
WHAT’S CREATING FRICTION?
Required attributes are missing or wrong.
WHO IT AFFECTS
Merchandising, product data and e-commerce teams.
HOW SPICE™ HELPS
Configurable rules flag missing, invalid or inconsistent attributes before a record is approved.
WHAT’S CREATING FRICTION?
Supplier data doesn’t match your item structure.
WHO IT AFFECTS
Master data and IT teams.
HOW SPICE™ HELPS
Supplier products, GTINs and classifications are cross-referenced to your ERP hierarchy, with reusable mapping templates.
WHAT’S CREATING FRICTION?
Bad item data reaches orders.
WHO IT AFFECTS
Procurement, order management and receiving teams.
HOW SPICE™ HELPS
Orders are checked against approved item data, whether they come by portal, commerce channel or emailed document.
WHAT’S CREATING FRICTION?
No one can see where submissions stand.
WHO IT AFFECTS
Merchandising leaders and the teams waiting on new items.
HOW SPICE™ HELPS
Buyers and suppliers see outstanding information, exceptions and approval status in one place.
The result:
Faster new item setup · Complete records at launch · Fewer item-related order errors · Less spreadsheet chasing
How SPICE™ fits
SPICE™ sets up your rules and integrations once. Each supplier submits their way, and every record follows the same path. Suppliers get clear requirements. You see every submission.
01
Define the attributes, validation rules, category structures and approval steps your business needs, including buyer-specific and internal data. Suppliers see exactly what’s required.
02
Suppliers send data the way that fits their capability: EDI 832, APIs, CSV or XML files, spreadsheets or a web form. Standard data already in third-party data pools is pulled in where available.
03
Each submission is checked against your rules. Missing, invalid or inconsistent attributes are flagged right away.
04
Suppliers see what needs fixing and resubmit, without a new spreadsheet or email thread.
05
Your team reviews exceptions and approves complete records through a controlled workflow.
06
Approved records publish to your ERP, PIM, e-commerce platform and other downstream systems, and supplier updates go through the same process.
THE SPICE™ DIFFERENCE
Most teams rely on spreadsheets, a data pool or a portal they built themselves. Each covers part of the job. SPICE™ manages the whole process, from supplier submission to synchronized record.
Validation happens at submission, not after an order fails. Every purchase order, receipt and listing that follows starts from a correct record.
The whole process, managed.
SPICE™ reuses the data pool content you already have, collects what’s missing directly from suppliers, and runs the validation and approval alongside your PIM or MDM.
Product data that works across the platform.
Approved item data supports SPICE Web OMS™, SPICE Trade™ and SPICE Digital Document Service™, so orders carry the right product information on both sides of the transaction.
ONE ACCOUNTABLE TEAM
We work alongside your team, running onboarding for you or training your team to do it. Either way, we’re with you from setup to rollout, providing ongoing support so every trading partner starts smoothly and your customers get a better experience.
Our global team is on call around the clock for technical and business issues alike, from connections and mapping to orders, ASNs and invoices.
Strategic guidance to eliminate operational complexity and future-proof your trading partner ecosystem across suppliers and customers.
Deep integration expertise in platforms like IBM Sterling and Boomi to keep your B2B transactions moving seamlessly.
Implementation and support for Microsoft Dynamics, SAP, NetSuite, and more to ensure your ERP and trading partners stay perfectly in sync.
Screened, on-demand technical talent, from EDI and ERP specialists to solution architects, available for contract, permanent, or project-based placement.
SOLUTIONS FOR YOUR BUSINESS
Product data pressure shows up differently depending on where you sit in the supply chain.
Collect complete supplier data, and give customers accurate product information.
Bring supplier product data into one governed process, and use approved records to support the catalog your non-EDI customers order from in SPICE Trade™.
Get new items on-shelf and online faster.
Suppliers submit against your requirements, buyer-specific attributes and internal classifications. Your merchandising and item setup teams stop chasing spreadsheets.
Add products from thousands of manufacturers without the manual setup.
Every manufacturer submits through the same process, whatever their technical capability. Approved records flow to your ERP and support the catalog your customers order from.
Ready to take the manual work out of new item setup?
