BOOK A CONSULTATION

Start with the process that hurts most or where the opportunity is greatest.

Tell us where your business wants to grow, or where trading partner participation, transaction visibility or support is breaking down. We’ll map it against your systems and trading partner mix, and show you where SPICE™ fits.

HOW CAN WE HELP?

Get to the right team the first time.

EXPLORING SPICE™

You’re evaluating a platform or a specific process. Book a consultation with our solutions team using the form below.

EXISTING SPICE™ CUSTOMER

You need help with a live program, connection or transaction. Go straight to our 24/7 support team.

TRADING PARTNER OF A SPICE™ CUSTOMER

You’ve been asked to connect, test or certify with one of our customers. Get onboarding help and testing instructions here.

TELL US ABOUT YOUR SUPPLY CHAIN

A few details, so the right specialist replies.

Your information is used only to respond to your request. See our Privacy Policy.

Other ways to reach us.

PHONE

North America: 1-888-400-7950

International: 1-647-715-9195

Email

Head Office

2425 Matheson Boulevard E, 8th Floor
Mississauga, ON L4W 5K4
Canada

CUSTOMER SUPPORT

24/7 support for existing customers and their trading partners. [link: Support portal, client to confirm URL]

CONNECT SUPPORT

WHAT HAPPENS NEXT

A conversation, not a sales script.

01

We review your request:

A SPICE™ specialist reads what you’ve shared and follows up [client to confirm response time, for example “within one business day”]

02

We map your ecosystem

In your first call, we look at your priority process, your trading partner and channel mix, your ERP and B2B architecture, and how you onboard and support trading partners today.

03

We show you where to start

You’ll leave with a clear view of where SPICE™ fits, what to tackle first and how it could expand.

Why teams talk to us.

Consultative from the first call

We start with your process, not a product demo.

One owner for your request

The specialist who replies stays with you through the conversation.

Honest about fit

If SPICE™ isn’t the right answer, we’ll tell you.