FULLY MANAGED TRADING PARTNER DIGITIZATION
SPICE Connect™ is a productized service that designs, builds, onboards and runs your trading partner program, EDI and non-EDI alike. One accountable team stays with you from program design through global 24/7 support, for your team and your trading partners.
SPICE Connect™
THE CHALLENGE
Picking an EDI platform is the easy part. Then trading partners have to be contacted, tested and moved into production, while failures and business questions come in around the clock. Without a dedicated team, that work lands on IT, EDI and operations.
01
Integration sits with one vendor, onboarding with another, and support with your internal team. Issues bounce between them.
02
Unclear requirements and slow testing keep trading partners out of production longer than planned.
03
Moving off a legacy VAN or platform is hard to get right when it isn’t anyone’s full-time job.
04
A rejected document is part connection issue, part business question. Most providers only answer one half.
WHAT SPICE CONNECT™ DOES
An EDI integration platform connects your business systems to your trading partners so orders, invoices and shipping documents move automatically in each trading partner’s required format. SPICE Connect™ delivers that platform as a fully managed service. SPICE™ designs the program, builds the integrations, contacts and onboards your trading partners, and supports every transaction after go-live, covering both technical issues and business-transaction questions.
One managed layer between your ERP and every trading partner, monitored and supported around the clock.
CORE FEATURES
Every SPICE Connect™ capability works toward one outcome: every trading partner connected and supported, without you building a large internal EDI team.
| SPICE CONNECT™ FEATURE | WHAT IT DOES & HOW IT HELPS |
|---|---|
| Program Design & Architecture | Define the target process, interfaces, business rules, trading partner groups and rollout priorities with our team. |
| EDI, API & File Connectivity | Connect trading partners over EDI, APIs and files, with AS2 and SFTP, so each one connects the way it needs to. |
| Any-to-Any Transformation | Native middleware translates between EDI, XML, SAP IDoc, flat files and other formats, and our team manages the maps. |
| VAN & Platform Migration | Move off a legacy VAN or platform with a managed plan that keeps documents flowing during the switch. |
| Trading Partner Onboarding & Rollout | We contact your trading partners, assess their capability, guide setup and testing, and manage their move to production. |
| Non-EDI Participation | Suppliers and customers without EDI join through SPICE Web OMS™, SPICE Trade™ or SPICE Digital Document Service™. |
| 24/7 Global Support | Support for your team and your trading partners, covering AS2, SFTP, certificates, mapping and validation, plus questions about POs, ASNs and invoices. |
| Monitoring & Production Operations | SPICE Insight™ gives business and IT users exception-based views of integration health and transaction status. |
| SpicY™ AI | Because SPICE Connect™ is a managed service, SpicY™ shows up in the applications your program runs on, mostly SPICE Insight™. There, your team searches transactions in plain language, gets alerts on critical events and dates, and builds dashboards and reports by describing what they need. |
HOW SPICE CONNECT™ WORKS
Our Set-Ready-Go™ methodology takes your program from design to production. After that, responsibility moves into our 24/7 operating model. Start with one process or trading partner community and expand across others, regions or business units.
01
We design your program and build or migrate the integrations, using your existing technology where it makes sense.
02
Our onboarding team contacts your trading partners, explains your requirements and guides them through setup and testing, with SPICE iKompli™ for self-service certification.
03
Trading partners move into production, and documents flow between your ERP and each one in the format it needs.
04
Our global team monitors production and resolves technical and business issues, 24/7, for you and your trading partners.
PROVEN IN THE REAL WORLD
SPICE™ supports demanding supply chains in manufacturing, retail and distribution.
Tens-of-thousands of trading partners connected · $15B+ in transactions annually
Live in 90 days, compared with the 12+ months an enterprise rollout would take.
“Exceptional integrations, fast support, unmatched value.” Harry Rosen CIO, G2 review
HOW IT CONNECTS
SPICE Connect™ builds on what you already run. It isn’t a rip-and-replace.
Integrates with your ERP, WMS, TMS and existing B2B infrastructure, including SAP IDoc, so your ERP stays the single source of clean data.
EDI, XML, flat files and APIs, over AS2 and SFTP, for suppliers, customers, carriers and warehouses anywhere in the world.
SPICE iKompli™ supports certification. SPICE Insight™ provides visibility. SPICE Web OMS™, SPICE Trade™ and SPICE Digital Document Service™ bring non-EDI trading partners into the program.
MORE ON THE PLATFORM
SPICE Connect™ is the managed service layer of the SPICE™ Supply Chain Collaboration Platform. Add supplier and customer workspaces, product data, certification and visibility as you need them.
SPICE™ PLaTFORM
SPICE Connect™
Fully managed trading partner digitization, from program design to 24/7 support.
SPICE Web OMS™
Procure-to-pay collaboration for non-EDI and hybrid suppliers, carriers, 3PLs and warehouses.
SPICE Trade™
B2B commerce and order collaboration for non-EDI customers.
SPICE Catalog™
Product data onboarding, validation and synchronization.
SPICE iKompli™
Trading partner testing and certification against your EDI standards.
SPICE Insight™
Transaction visibility and exception management.
SPICE Digital Document Service™
AI-assisted transaction digitization for PDFs, email and spreadsheets.
START WHERE THE NEED IS GREATEST
See how SPICE Connect™ connects, onboards and supports every trading partner, and stays with you after go-live.
